Starlink Community Forum

My gen 2 is on the way BUT I can no longer extend the cable as you could with gen 1 since there is no power brick that allowed you to use ethernet cable from the brick in an out location to the modem in the house. Can I put the gen 2 modem in an out building with power, use the ethernet adapter a

So last Thursday I received an email stating this: It appears that your Starlink is located far from your account's registered service address. You will be unable to receive service outside of your designated coverage area starting tomorrow, June 3, 2022. To maintain service, you can enable the Por

My step son set up the starlink. He put it in his name but I pay the bill each month. Any idea how to change the account name to me? I have looked everywhere to contact starlink and I get nothing. I have even tried to message them over the app , still nothing.

I can not get a service ticket. Is there any way to reactivate the service? My equipment was sent to the wrong address so I canceled the service until I sorted the problem out

When I ordered my Starlink I assumed wrongly that it would be like Comcast insofar as I would be billed upon hookup. Well my house won't be done for like 3 months and I hate throwing $110 x at least three out the window. Is there a work around???

We live in rurl England and only decent internet we had over past 2 years is 4G with max speeds around 40 Mbps. Starlink comes into the house at +200Mbps but I cannot use Starlink connection with either Zoom or Teams as it continually cuts out. I have to use my old 4G internet for work calls as it s

Hi, How do you protect the new rectangular dish from large hail storms that we get in Australia? I read of many damaged dishes, due the size of our hail storms...the opaque dish cover gets smashed in our hail, id we are not home to put it into the stored position. Thank you ps...how do I get rid

Hi all, I'm new to the forum. Over the past two days our Starlink internet has not been functioning properly. We have gen 2 mounted to our roof without any obstruction and use the ethernet adapter to connect to an unmanaged switch, which connects to our wireless access points and various plugs aroun

What kind of speeds has everyone been experiencing so far? We have had the 1st Generation Dishy up and running since February of 2021 here in Red Deer, Alberta. So far we have averaged around 80MBPS Download and 10MBPS Upload (with very little down time to boot). We have seen up to 300MBPS Download

I have paid for the equipment and I received an email with track number!the track said is on electronically form and from dhl they told me that starlink hasn’t delivered them the parcel from 16 may!I have open a ticket they responded a couple of times and after that nothing!!the track is still froze

I have a large 10 acre property and have an ASUS router setup in the house for the family. I would like to setup another router out in my hobby/shop for just me with my own network. Is this possible? I have the Gen 2 dishy with ethernet adapter connected to a giga switch and then to router. My attem

I have had Starlink for about 6 months now (what a life saver here in northern Maine). I can't figure out why my starlink router is broadcasting an SSID called "SP Red Test Only". This is not something I set up, nor can I access or remove it. I decided to contact Starlink support about it today (wi

This is a great idea, Make sure to get a large enough diameter conduit to get the Starlink connector through, 2" ID gives lots of room. Cover the connector when fishing cable through with tape to prevent damage.

Please help! I have a new Starlink system (2/22), and need to extend the signal (wireless) to two locations each within 30-50 ft. from my house and router. I do have an old Netgear system that was plugged directly into my old Century Link router, maybe use that, and get the ethernet accessory?

(Dishy Gen2): The instructions for resetting the Router show that we need to "unplug the router" at the actual plug in to the Router. Why are we not able to do the whole unplug/plug/unplug routine at the Wall? It is just a power cord, correct? (I am just researching an answer without having to

I just installed my starlink and after 24 hours my bell dial up is not much different. Has anyone had speeds under 15 Mbps? I have contacted support and no response? I was invoiced for first month before i even got my kit. Any help would be much appreciatted.

We are glad you've decided to visit Starlink Community Forums. We hope to be able to connect with the worldwide digital community and offer up our knowledge of the Starlink system, as well as hear from all of you on your experiences and knowledge thus far. So feel free to comment and connect, as w

Does anybody have any experience running a Sonos wireless home theatre system through the Starlink or a third party router using the ethernet adapter?

Hello all, a long story short, We live in a remote rural area in the southern coast of Mexico. I persuaded my friend to get the starlink antenna. We were so happy when we did our first speed test we got over 200 mbps. I told my friend that it is normal to get a few seconds of downtime once in a w

Got my ethernet adapter a week or so ago. It works absolutely marvelous for a wifi signal..........no probs there at all. It will not power up the ethernet no matter what I do. I've tried different cat cables, I've tried to power up in different orders. (placing adapter in before powering up, and a

I recently went from Verizon 4G to Starlink. I work from home and use a Fortinet Firewall. Verizon worked fine but it had slow speeds all around. If I use ethernet directly into my computer, I get download of 70-100 mbs and upload of 4-7 mbs. Not great, but it works. If I run the ethernet into

Hi new to the group. Does any one know if there is a loss of power going with the optional 150’ cable over the standard 75’ cable. I hate to drastically cut my power down useing it, but it will be better for me in the long run. I received my 2nd gen in early February and have been using the 75’ with

Hi everyone, pretty well ready to order Starlink for home but have a question regarding options for paying for the service. I know that the initial payment requires a credit card but preferrably I would love to set it up so that all future payments could automatically come from my bank account. Coul

Have any of you installed the dishy on a tall tower or tree >60ft? We’re really not in an ideal setting for Starlink in the middle of a forest mountain with tall pine trees, some that are 100+ft high. I’m thinking of getting a tree climber to install this thing on one of our big pine trees, with th

after inputting all info for placing an order and clicking the place order button it comes back saying there is a problem on their end and try again later. this has been going on for 2 weeks. anyone know whats up ?

This may have been covered before but I cannto see anyone with solutions yet so bringing this back up. The relates to Dishy Gen 2 home version with Starlink ethernet adaptor. No 3rd party routers are involved. So....I just went to a customer's house as they said they cannot get their NVR to work

This 65-year-old afraid-of-heights woman just mounted our new Dishy McFlatface on our roof. Whew! But what scares me more is the router set-up. I’m fairly tech-savvy and it looks pretty simple, but I have one issue I hope someone(s) can help me with. We currently have older-generation (Gen4?) Hughe

Hi, New here and to Starlink. I absolutely LOVE my Starlink so far. I live very rural, off grid completely. I had Viasat with its super slow/unreliable signal and data caps for 15 years. I wasn't aware there was an option for me. The blog on speed testing very informative, thank you. I read in i