Hi, brand new to Starlink, just got Dishy set up yesterday. Very happy so far even though we are on Best Effort only.
My question is, can the Android app be used to monitor the system on two different devices? My husband set up the Starlink acct using his phone, but when i try to log into it thru the app on my phone using the correct login info, it comes back as Invalid Creds.
I need to be able to monitor the system when he is not at home.
Sorry to hear you're facing issues with your Android app. These problems can stem from anything—OS updates, device compatibility, or backend integration errors. It's important to debug systematically and check logs for deeper insight. If you're looking for a more permanent solution or advanced troubleshooting, it might be a good time to hire application developer with experience in Android development to quickly identify and resolve the issue.
Unfortunately, I have no answer for you even though I am interested in finding out if that is possible. So I will be monitoring this thread with great interest.
On a side note (maybe unknowingly be the answer?) I notice that the app will not close unless I manually close it (android 8). If the app is not properly closed by your husband, maybe Starlink will not allow two logins to the same account at the same time. Get your husband to log out of his account and manually close the app, then you start up the app and login with his login credentials. Worth a shot.