So last Thursday I received an email stating this: It appears that your Starlink is located far from your account's registered service address. You will be unable to receive service outside of your designated coverage area starting tomorrow, June 3, 2022. To maintain service, you can enable the Portability feature to use Starlink at both your current location and at your registered service address. You may also update your service address to your current location if there is capacity. Although my dish is at the registered address I thought I would add portability to stop from loosing the service, I also updated my service address using Google plus code to be more specific. I still lost my service and now have either an Unexpected location warning or a disconnected warning. I tried stowing and unstowing also tried factory reset and still nothing. I opened multiple support tickets and haven't heard anything back. Does anyone have any ideas what I'm doing wrong or could try?
top of page
bottom of page
I went through the setup and an "Unexpected Location" error comes up. I checked my service address location and it's correct. I've opened a support monkey type ticket but ...Suggested Action: Ensure your Starlink is in its correct location related to its service address & service plan.Peak hours are the times during the day when many Starlink users are trying to use their service at the same time (typically between 6pm and 11pm local time). While we do our best to optimize performance for all users,