I have a prob: I am unable to remove the cable that's attached to the disk - for some reason it's stuck in the sleeve. I also think it's a bad connection at this point (not quite flush) hence no internet.
I've tried pushing it in further and then trying to get it out - nothing works (eg like pressing your thumb on it and trying to slide it out). I've even tried bull nose pliers and eventually wrapped the cable around my arm and tried yanking it!
I've submitted a ticket with Starlink support via the app, but nothing from them in 48 hours (is that normal)
So if anyone can help with this, very much appreciated - I don't mind damaging the cable, if only to remove it, and then buying a new one