BSSID not SSID

in Troubleshooting

Hi, I am new to Starlink, had mine for a year. Can stream on my tv fine. my SSID shows up on everything but the TV box I got (IPTV/OTT V605 S Box Media player). On it the Bssid shows up and I do not know why. I have tried signing on with my password and it will not work. I have reset the Starlink wifi many times. I can see the neigbours ssid but only the bssid for mine. I hope you can help THANK YOU JOY

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