I can not get a service ticket. Is there any way to reactivate the service? My equipment was sent to the wrong address so I canceled the service until I sorted the problem out
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Hello Fred, welcome to the community! Hmmm, this is a weird scenario. So did you end up getting the equipment? I'm not sure, but I would hope you could reactivate the account, especially since this wasn't your error. It seems easy to reactivate providing Starlink's services are still available in your area. You should be able to still access the original Starlink account in order to submit a ticket. It looks like if you catch it before the 30 day service period(Billing) you might be able to do this without affecting your service, hopefully! I've attached a couple images below to help.
Hello Fred, welcome to the community! Hmmm, this is a weird scenario. So did you end up getting the equipment? I'm not sure, but I would hope you could reactivate the account, especially since this wasn't your error. It seems easy to reactivate providing Starlink's services are still available in your area. You should be able to still access the original Starlink account in order to submit a ticket. It looks like if you catch it before the 30 day service period(Billing) you might be able to do this without affecting your service, hopefully! I've attached a couple images below to help.