My step son set up the starlink. He put it in his name but I pay the bill each month. Any idea how to change the account name to me? I have looked everywhere to contact starlink and I get nothing. I have even tried to message them over the app , still nothing.
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I changed the account a few years back. I contacted starlink and created a ticket. His account had to be canceled and then I came on as a new account. No lapse in service. Thanks for all the help.
You might want to reach out directly to Starlink's customer service for help with this. It can be frustrating when you can't find the right way to contact them, but sometimes the trick is finding the right channel. I found this page that might help you contact Starlink. It could be worth a shot if you haven’t tried it yet. Good luck!
Thanks , I got it taken care of. I created a ticket and they had to cancel the service under his name and reactivate it under my name. Never even missed a beat.
Hi James,
In order to have the account owners name changed you have to submit a ticket in to Starlink. To do this follow the link here: https://www.starlinkcommunityforums.com/post/starlink-has-arrived-now-it-won-t-work
Scroll down near the bottom of the post you will find steps with pictures on submitting a ticket in the app. Hope this helps.